Privacy Policy

eSiddha understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of eSiddha and its services on eSiddha’s apps and website. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

By using eSiddha and its services on eSiddha’s apps and website you give us unambiguously explicit consent to the processing of your personal information and any transfer outside or inside of the Kingdom of Saudi Arabia, United States of America, European Union and any other country where your personal information is located.

If you do not read or if you do not agree to some provisions of the Privacy Policy you shall not use eSiddha and its services on eSiddha’s apps and website.

We recommend you to print a copy of the Privacy Policy.

Information Collected About You

Personal Information

If you choose to register or update an existing member profile with eSiddha or access certain functionality on the eSiddha’s website and apps, you may be required to submit Personal Information.

For the purposes of the interpretation of this Privacy Policy, “Personal Information” shall mean information that we can use to identify or contact you, such as your user name, first name, last name, address, phone number, email address, credit card credentials, your image with your face and any details on this, social media profile, any information linked to this profile and any other your personal information you give us.

We do not process any medical or sensitive information.

You are responsible for ensuring the accuracy of the Personal Information that you submit to eSiddha. Inaccurate information will affect your experience when using the eSiddha website and app and our ability to contact you as described in this Privacy Policy.

We may suspense or delete your account of we find that you have provided us inaccurate information. You agree that we are not responsible for such actions.

Access to eSiddha services on its website and apps may be limited to users who have registered. You may also be asked to provide authorization for uses of Personal Information in addition to what is in this Privacy Policy when you use certain tools.

eSiddha will not make any use of your personal information beyond the permitted uses in this Privacy Policy unless you provide such additional consent in connection with the specific tool at the time you submit Personal Information in order to use the tool.

Emails You Send to eSiddha
You give us consent to receive electronic messages from eSiddha.

This Privacy Policy does not apply to business information, ideas, concepts or inventions that you send to eSiddha by email. If you want to keep business information or ideas, concepts or inventions private or proprietary, do not send them in an email to eSiddha.

Non-Personal Information

Even if you do not register with or provide any Personal Information to eSiddha, we collect Non-Personal Information about your use of the eSiddha website and apps.

For the purposes of the interpretation of this Privacy Policy, “Non-Personal Information” shall mean information somehow related to you and that we cannot use to identify or contact you. We may also acquire Non-Personal Information about you from external sources.

Cookies and Web Beacons
We collect Non-Personal Information about your use of the eSiddha’s website and apps through the use of Cookies and Web Beacons.

For the purposes of the interpretation of this Privacy Policy, “Cookies” are small data files that are stored on the hard drive of the device you use to view the website or access the apps.

Every device that accesses the eSiddha’s website or app is assigned different Cookies by eSiddha.

For the purposes of the interpretation of this Privacy Policy, “Web Beacons” are graphic image files imbedded in a web page or app page typically used to monitor activity on a web page or app and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the site and the ID number of any Cookies on your device previously placed by that server.

Third parties under contract with eSiddha may use Cookies or Web Beacons to collect Non-Personal Information about your use of the eSiddha’s website and apps, including which health topics you have viewed. These third party advertising service providers may use this information to help eSiddha deliver advertising on the eSiddha’s website or apps. eSiddha may further tailor the advertising on eSiddha based on additional Non-Personal Information to the extent known by eSiddha.

What Choices Do I Have?

Updating/Removing Your Personal Information

If you do not want your Personal Information used by eSiddha as provided in this Privacy Policy, you should not register as a member. You can correct, update or review Personal Information you have previously submitted. You can also update any Personal Information you have submitted by contacting us.

If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the eSiddha website or apps from our servers. Some national laws may require us to store Personal Information for some time and in this case we are not allowed deleting your Personal Information for this period of time.


Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the eSiddha’s website and apps may not work properly but you do not have to accept our Cookies in order to productively use eSiddha’s website and apps.

How Information Collected About You Is Used

Personal and Non-Personal Information processed by eSiddha about you is used by eSiddha to:

  • administer your account;
  • provide you with access to particular services;
  • respond to your inquiries you send to us and to send you administrative communications about the eSiddha’s website, apps or services;
  • obtain your feedback about the eSiddha’s website, apps, services or our offerings;
  • statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened;
  • provide you and people with similar demographic characteristics and interests with more relevant content or advertising both on the eSiddha’s website, apps or services or on other web sites that you visit after you leave the eSiddha’s website, apps or services; and
  • conduct research and measurement activities.

eSiddha may combine Personal and Non-Personal Information collected by eSiddha about you, and may combine this information with information from external sources.

With Whom Do We Share Your Information?

Except as described in this Privacy Policy or as specifically agreed to by you, eSiddha will not disclose any Personal Information it gathers from you through the eSiddha’s website and apps.

We may only release Personal Information to third parties:

(1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or
(2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights; or
(3) in other cases provided by law.

In addition, we may disclose Personal Information as described below. We may share Non-Personal Information that we have about you, including about your browsing activity on eSiddha, with third party advertising service providers who may use this information, on our behalf, to help eSiddha deliver advertising on the eSiddha’s website and apps as well as on other sites on the Internet.

In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, eSiddha reserves the right to transfer your Personal and Non-Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal and Non-Personal Information will continue to be treated in accordance with this Privacy Policy.

Disclosures to eSiddha Contractors
eSiddha contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing goods or services to eSiddha. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of the eSiddha’s website and apps.

We contractually require that our contractors:
1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy; and
2) not to use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for eSiddha.

Disclosures to Third Party Web Sites
Certain content, services and advertisements offered to you through the eSiddha’s website and apps are served on, or contain links to, web sites hosted and operated by a company other than eSiddha (“Third Party Web Sites”).

eSiddha does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy.

eSiddha does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how these Third Party Web Sites collect and use your Personal Information.

eSiddha makes an effort to make it obvious to you when you leave our website and enter Third Party Web Sites, either by requiring you to click on a link or by notifying you on the site before you visit the Third Party Web Sites. In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than eSiddha, then you are on a web site hosted by a company other than eSiddha.

How Do We Secure and Retain Your Information?

We take reasonable technical and organizational security measures to protect the security of your Personal Information. Technical security measures consist of the use of firewalls, certifications, encryption, limitation of access, passwords and so on. Organizational security measures consist of trainings of employees and exchange of best privacy practices with contractors.

Despite eSiddha’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. You agree that you will use eSiddha’s website and apps at your risk and that we are not responsible for an unauthorized access.

We will retain your Personal Information as long as your account is active or needed to provide you services. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes, enforce our agreements and in other situations prescribed by law.


We are committed to protecting the privacy of children. The eSiddha’s website and apps are not designed or intended to attract children under the age of 16. The eSiddha’s website and apps do not collect Personal Information from any person we actually know is under the age of 16.

Contacting eSiddha About Your Personal Information or Privacy

Please send us an email by using the contact us form if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (such as through notifications or your e-mail) and/or by means of a notice on the website or apps prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask you to not register and that you do not use the eSiddha website or apps. Please exit the eSiddha’s website or apps immediately if you do not agree to the terms of this Privacy Policy.

Applicable Law and Dispute Resolution

The Privacy Policy shall be governed, interpreted, construed, and enforced in accordance with the laws of the Saudi Arabia.

Any dispute arising out of or in connection with the Privacy Policy, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the courts of the Malaysia.